This training is primarily for those new to homeless services. It gives an overview of the Continuum of Care, how systems work, best practices in case management, frameworks we practice, and other helpful information. This online self-paced training will show each shelter’s virtual video tours.

This course is best viewed view in Full Screen, select the box on the player button.  Closed Captions can be accessed by clicking the 'cc' button located on the menu bar of each slide or video. Please note that your progress will be saved when you are logged into your profile.